Returns & Exchanges
At LeatherCult, we strive for perfection in every handcrafted piece, but if your garment isn't a perfect fit, we offer a straightforward return and exchange process within 30 days of delivery. Please note that custom-made items are handled with specific care to ensure your bespoke measurements are honored.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the item you wish to return or exchange and submit a formal request.
- 2.Await Authorization
Our quality control team will review your request within 24-48 hours and provide you with a Return Merchandise Authorization (RMA) number and shipping instructions.
- 3.Package Your Item
Securely pack the unworn leather garment in its original packaging, ensuring all tags are attached and the RMA number is clearly marked on the outside.
- 4.Processing & Refund
Once we receive and inspect your return, we will process your refund to the original payment method or ship out your replacement item within 7 business days.
