Returns & Exchanges

At LeatherCult, we strive for perfection in every handcrafted piece, but if your garment isn't a perfect fit, we offer a straightforward return and exchange process within 30 days of delivery. Please note that custom-made items are handled with specific care to ensure your bespoke measurements are honored.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and visit the 'Order History' section to select the item you wish to return or exchange and submit a formal request.

  • 2.
    Await Authorization

    Our quality control team will review your request within 24-48 hours and provide you with a Return Merchandise Authorization (RMA) number and shipping instructions.

  • 3.
    Package Your Item

    Securely pack the unworn leather garment in its original packaging, ensuring all tags are attached and the RMA number is clearly marked on the outside.

  • 4.
    Processing & Refund

    Once we receive and inspect your return, we will process your refund to the original payment method or ship out your replacement item within 7 business days.